Return and Exchange Policy

We strive to ensure that every product reaches you in perfect condition.

Returns or exchanges will only be accepted if the product has a manufacturing or factory defect upon delivery.

To be eligible for a return or exchange, you must contact us and submit your request within 14 days of the delivery date.

Please note that we do not offer refunds, returns, or exchanges for products damaged due to misuse, improper handling, negligence, or normal wear and tear.

All return and exchange requests are subject to inspection and approval by our team. Once the returned product has been inspected and the defect has been verified, the item may be eligible for either a refund or an exchange, depending on the outcome of the inspection and product availability.

For any questions or assistance regarding returns or exchanges, please contact us at info@murii.us. We are always happy to assist you.